Privacy Policy

Privacy Policy
Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. For this reason, we are committed to maintaining the confidentiality of personal information we collect.

Collection of Personal Information
We collect the following information:
Name
First name
Address
Postal code
Email address
Telephone / fax number
Credit Card Number
The personal information we collect is collected through forms and through the interactivity established between the client and our website. We also use, as shown in the next section, cookies and / or logs to gather information related to our clients.

Forms and interactivity:
Your personal information is collected by means of forms, namely:
• Website registration form
• Order form
• Survey
• Contest
We use the collected information for the following purposes:
• Order Tracking
• Information / Promotional offers
• Statistics
• Contact

Customer information is also collected through the interactivity that can be established between you and our website as follows:
• Statistics
• Contact
We use the collected information for the following purposes:
• Reviews
• Correspondence
• Information or promotional offers

Right of opposition and withdrawal.
We are committed to providing our customers with a right to object and withdraw their personal information.
The right of opposition is understood as the possibility offered to Internet users to refuse the use of their personal information for certain purposes mentioned during the data collection of personal information.
The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, you may use one of the following means of communication:
Postal Code: 325 Demers East, Princeville QC G6L 4E8
Email: info@ebenisteriebois-francs.ca
Phone: 819-364-7198
Section of the website: https://ebenisteriebois-francs.ca/boutique/

Access right
We are committed to recognize a right of access and rectification to clients wishing to consult, modify or even delete the information concerning them.
To exercise this right use one of the following means of communication:
Postal Code: 325 Demers East, Princeville QC G6L 4E8
Email: info@ebenisteriebois-francs.ca
Phone: 819-364-7198
Section of the website: https://ebenisteriebois-francs.ca/boutique/

Security
The personal information we collect is kept in a secure environment. The people working for us are bound to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
• Protocol SET (Secure Electronic Transaction)
• Access management - authorized person
• Access management - data subject
• Computer backup
• User name / Login password
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism provides maximum security, some risk is always present when using the Internet to transmit personal information.

Legislation
We are committed to comply with the legislative provisions set out in:
The Personal Information Protection and Electronic Documents Act (PIPEDA)